Raffles Medical Compass One – Hours, Services & Walk-In

If you live in Sengkang, you’ve probably walked past Compass One and spotted the Raffles Medical clinic on the fourth floor — with its bright signage and everyday hours, it’s one of those places you expect to see in a suburban mall, but whether it offers X-rays on site or subsidised shingles jabs isn’t always clear from the directory. Here’s a grounded look at what this branch actually delivers, and where the gaps are.

Location: #04-09, Compass One, 1 Sengkang Square, Singapore 545078 ·
Daily hours: 8:30 am – 9:30 pm (including public holidays) ·
Phone: +65 6385 5057 ·
Services: GP consults, X-ray (unconfirmed), vaccines, health screenings ·
Parent group: Raffles Medical Group — private GP chain, largest in Singapore, founded by Dr. Loo Choon Yong

Six key details at a glance, with the biggest unknown circled:

How much is a consultation at Raffles Medical?

Raffles Medical is a private GP provider, not subsidised by Singapore’s public healthcare system. Consultation fees at its GP branches typically range from SGD 25 to SGD 50, though the exact fee at Compass One isn’t published online. Raffles Medical Group’s clinic finder lists the branch but not prices.

What factors affect the consultation fee?

• Type of visit (simple GP consultation vs. longer consultation for multiple issues)
• Whether you need additional procedures (e.g., urine test, blood test) — Compass One reportedly accepts lab tests (Raffles retail clinic PDF)
• Vaccinations (the shingles vaccine is subsidised for eligible Singaporeans and PRs under MOH — call the clinic for exact co-pay)

The upshot: Expect to pay market rates. The biggest unknown is the exact shingles vaccine cost, which depends on your eligibility. Call +65 6385 5057 for a quote.

Can I walk in to Raffles Medical?

Yes, Raffles Medical accepts walk-ins during operating hours. The Compass One branch is open daily from 8:30 am to 9:30 pm, including public holidays, confirmed by Sengkang General Hospital’s list of alternative care options.

Do I need an appointment for a walk-in?

No appointment is needed for a walk-in, but the clinic recommends booking online through Raffles Medical Group’s website to avoid long waits during peak hours (typically lunchtime and after 6pm).

What hours can I walk in at Compass One?

• Daily 8:30 am – 9:30 pm (no lunch break — continuous hours according to current source)
• Older directories listed a split schedule — the SingMalls entry shows 8:30am–1pm, 2–5:30pm, 6:30–9:30pm, which may still apply for non-GP services. Best to call ahead.

The upshot: Hours are fuzzy — call the clinic to confirm they’re open when you plan to visit.

What is the largest GP clinic chain in Singapore?

Raffles Medical Group is widely cited as the largest private GP chain in Singapore, operating over 100 clinics island-wide. This includes branches in most major malls and housing estates.

How does Raffles Medical compare to other GP chains like Healthway Medical?

• Raffles Medical: 100+ clinics, private, founded by Dr. Loo Choon Yong. Offers GP, specialist referrals, and selected X-ray branches.
• Healthway Medical: Around 50 clinics, smaller network, also private.

For scale, the Raffles Medical Group clinic finder lists dozens of locations — Compass One is one of them. So if you’re near Sengkang, you’re covered.

What this means: Raffles Medical’s size means you can find a branch within 15 minutes of most HDB estates. But bigger network doesn’t mean every branch offers the same services — Compass One is a GP clinic, not a full hospital.

Is Raffles Medical a GP?

What types of doctors work at Raffles Medical Compass One?

You’ll see GPs (family physicians) at this branch. No specialist clinics operate from Compass One; if you need a specialist, the GP will provide a referral to a Raffles Hospital specialist.

Can I see a specialist there?

No — Compass One is not a specialist centre. For specialist care you’d visit Raffles Hospital or another Raffles Medical specialist centre in Singapore.

The pattern: Raffles Medical’s GP network is the point of entry. Compass One is a solid first-stop clinic, but don’t expect orthopaedic or dermatology consults on site.

Who is the founder of Raffles?

Raffles Medical Group was founded by Dr. Loo Choon Yong and Dr. Alfred Loh in 1976. Dr. Loo remains the group’s executive chairman.

Is there a connection between Raffles Medical and Raffles Hotels?

No direct business connection. Raffles Hotels and Raffles Medical share the “Raffles” name, which is derived from Sir Stamford Raffles, the British colonial founder of Singapore. Dr. Loo is not involved in the hotel group.

Why this matters: The historical name often confuses visitors expecting a hotel-affiliated clinic. Raffles Medical is a healthcare provider, not a hospitality brand.

How to book an online appointment at Raffles Medical Compass One

1. Go to rafflesmedicalgroup.com and click “Book Appointment”.
2. Select “General Practice / Family Medicine”.
3. Choose Compass One as the location.
4. Pick a date and time slot.
5. You’ll receive an email confirmation.

You can also walk in without a booking — but if you need a specific service like X-ray or the shingles vaccine, calling +65 6385 5057 first is wise because the availability of both is unconfirmed online.

What we know for sure — and what’s fuzzy

Confirmed facts

• Address: 1 Sengkang Square, #04-09, Compass One, Singapore 545078 (Raffles Medical Group website)
• Phone: +65 6385 5057 (Raffles Medical Group clinic finder)
• Email: compassone@rafflesmedical.com (Raffles clinic listing PDF)
• Accepts walk-ins and online appointments (NTU health services listing)

What’s unclear

• Exact GP consultation fee (not published) (Sengkang General Hospital directory)
• Whether X-ray is available on-site (not listed on the 2017 Raffles X-ray facilities PDF) (Grab-hosted Raffles Medical X-ray list)
• Whether the shingles vaccine is subsidised at this branch — check eligibility with MOH or call the clinic
• Whether operating hours are consistent — older directories list a split schedule while the Raffles retail clinic PDF says 8:30am–9:30pm straight.

“Raffles Medical Compass One is listed as a GP clinic with extended hours and basic lab services. For X-ray, patients are advised to visit a designated X-ray branch.”

— Raffles Medical X-ray facilities PDF (via Grab)

“Compass One is a convenient location for residents in Sengkang, offering GP services in a mall setting with nearby public transport.”

— Sengkang General Hospital directory

For a Sengkang resident needing a quick GP consult or a vaccination, Raffles Medical Compass One is a practical option — as long as you don’t expect a full X-ray on site. The pattern is clear: this is a primary care hub, not a diagnostic centre. Your move: call ahead, confirm the shingles vaccine cost, and plan for a 10-minute walk to the nearest X-ray facility if required.

Frequently asked questions

Related reading

• Mount Alvernia Shuttle Bus Guide — transport options for another healthcare facility in Singapore.
• How to Get Rid of Phlegm: Fast Home Remedies and Medical Treatments — home care tips before you visit a GP.