Novotel Bangkok Platinum Pratunam: Reviews & Prices
Anyone who has ever lugged shopping bags across Bangkok knows the value of staying right where the action is. Novotel Bangkok Platinum Pratunam sits directly above Platinum Shopping Mall, turning a day of bargain hunting into a matter of stepping off the escalator. With a 4.6-star rating on Tripadvisor from over 6,600 reviews, this 4-star property has become a go-to for travelers who want retail access without sacrificing a proper hotel experience.
Star Rating: 4-star ·
Location: Above Platinum Shopping Mall, Pratunam ·
Outdoor Pool: Yes ·
Fitness Center: Yes ·
Distance to Siam Paragon: 15-minute walk
Quick snapshot
- Located above Platinum Mall (Accor (global hotel operator))
- Outdoor pool and fitness center available (Novotel Bangkok Platinum official site)
- 4-star hotel with 288 rooms (Novotel Bangkok Platinum official site)
- Guest rating of 8.3 on Booking.com (Booking.com (global booking platform))
- Exact number of rooms beyond 288
- Year of last renovation
- Whether the 10% service charge applies to all rates
- Check-in 2 PM, check-out 12 PM (Booking.com (global booking platform))
- Free cancellation on select rates (Booking.com (global booking platform))
- Expected to remain a top Pratunam choice for shopping tourists
- Booking through Accor or third-party sites offers different cancellation terms
Below are the verified details about the property.
| Attribute | Value |
|---|---|
| Hotel Class | 4-star |
| Address | Above Platinum Shopping Mall, Pratunam, Bangkok |
| Year Built | Not publicly disclosed |
| Number of Rooms | 288 according to official site (Novotel Bangkok Platinum official site) |
| Pool | Outdoor |
| Gym | Yes |
| Guest Rating (Tripadvisor) | 4.6/5 (Tripadvisor (user review platform)) |
| Guest Rating (Booking.com) | 8.3/10 (Booking.com (global booking platform)) |
What are the reviews of Novotel Bangkok Platinum Pratunam?
What do guests say about the location?
- Guests consistently praise the location above Platinum Mall as the hotel’s strongest asset (Tripadvisor (user review platform)).
- The Ratchaprasong skywalk connects to CentralWorld, Siam Paragon, and MBK — all reachable on foot (Novotel Bangkok Platinum official site).
- CentralWorld and the BTS Skytrain are described as a 3-minute walk by Accor (Accor (global hotel operator)).
- Booking.com notes the hotel is 2.4 miles from central Bangkok as the crow flies (Booking.com (global booking platform)).
How is the cleanliness rated?
- Tripadvisor’s cleanliness subrating sits at 4.5 out of 5 (Tripadvisor (user review platform)).
- Booking.com’s review aggregate of 8.3 indicates strong guest satisfaction on room upkeep (Booking.com (global booking platform)).
What are common complaints?
- Some guests note the property shows its age, though no official renovation date is available.
- A few reviewers mention higher-than-expected service charges — 10% applying to certain rates, as listed on third-party platforms.
“Perfect location for shopping – right above Platinum Mall.”
— Verified guest comment, Booking.com (Booking.com (global booking platform))
The pattern: location scores a 4.7 on Tripadvisor, while value trails at 4.2 — guests love where the hotel sits but feel the pricing could be sharper. For shoppers who plan multiple mall visits, the convenience often outweighs the marginal cost premium.
Where is Novotel Bangkok Platinum Pratunam located?
The address is 220 Petchaburi Rd, Ratchathewi, 10400 Bangkok, Thailand, confirmed by the official website (Novotel Bangkok Platinum official site). The hotel is built directly above Platinum Shopping Mall.
How to get there from Suvarnabhumi Airport
- Take the Airport Rail Link from Suvarnabhumi to Makkasan Station, then switch to the MRT to connect to BTS Siam. Total travel time is about 40-60 minutes depending on connections.
- A taxi ride takes roughly 30-45 minutes, but traffic in Pratunam can extend that.
Nearest BTS/MRT stations
- Siam BTS Skytrain Station and Chidlom Station are a few minutes’ walk (Novotel Bangkok Platinum official site).
- The hotel is also close to Ratchaprarop Station on the Airport Rail Link.
Walking distance to Pratunam Market
- Pratunam Market, a bustling wholesale fashion hub, is about a 10-minute walk.
- Siam Paragon is reachable via the skywalk in about 15 minutes.
“A 4-star hotel located right above the Platinum Shopping Mall, putting you in the heart of Bangkok’s best shopping destination.”
— Accor official description (Accor (global hotel operator))
For a visitor whose itinerary is 80% shopping, staying at Novotel Bangkok Platinum Pratunam cuts out 30-45 minutes of taxi travel per day. That’s time spent browsing instead of sitting in Bangkok traffic. The trade-off: you pay more for the room than at a hotel a kilometer away, but the convenience of rolling out of bed into Platinum Mall is a concrete time saver.
The implication: this hotel isn’t for tourists who want a quiet retreat — it’s for people who treat shopping as the main event. Everything else — pool, gym, restaurants — is a bonus for when your legs need a break.
What are the prices at Novotel Bangkok Platinum Pratunam?
Average room rates by season
- Prices vary significantly by season. High season (November-February, the cool dry period) sees rates climb 20-30% above off-peak.
- Low season (May-October, monsoon months) offers the best deals, often 30-40% lower.
- Standard rooms start around USD 60-80 per night in low season, moving to USD 100-140 in high season (prices compiled from Booking.com (global booking platform)).
Does the price include breakfast?
- Breakfast is offered as an optional add-on on most booking platforms.
- Breakfast options include vegetarian, halal, Asian, buffet, and breakfast-to-go according to Booking.com (Booking.com (global booking platform)).
- Some rate plans (like Accor members’ rates) may include breakfast automatically.
Are there extra service charges?
- A service charge of 10% is listed on some booking platforms.
- It’s not always applied — certain promotional rates may waive it, so check the terms at booking time.
Booking directly through Accor gives you loyalty points and occasional free breakfast upgrades. Third-party sites like Booking.com may show lower upfront prices but attach the service charge later. A visitor booking a 5-night stay could save USD 30-50 by comparing total cost, not room rate alone.
What this means: the advertised price on a booking site may be 10-15% less than what hits your card. The savvy move is to add everything — service charge, breakfast, taxes — before comparing with other Pratunam hotels.
Upsides
- Direct access to Platinum Mall – no taxi needed
- Strong guest ratings (4.6 Tripadvisor, 8.3 Booking)
- Outdoor pool and gym for post-shopping relaxation
- Skywalk connects to Siam Paragon, CentralWorld, MBK
- Breakfast includes multiple dietary options
Downsides
- 10% service charge may apply on some rates
- Room decor reported as dated by some guests
- Prices can spike 30-40% during high season
- No official email or contact number prominently listed
- Property age and renovation history undisclosed
For the shop-first traveler in Bangkok, the choice is clear: book direct through Accor for loyalty perks and verified terms, or use a third-party platform to find the lowest advertised rate — but always calculate the final cost with service charges and taxes. Novotel Bangkok Platinum Pratunam delivers exactly what it promises: a hotel above a mall, in the middle of Pratunam’s retail chaos.
Related reading: Pan Pacific Orchard Wedding: Packages, Cost & Reviews · Gardens by the Bay Singapore: Tickets, Light Show, Tips & Prices
Guests consistently praise the location above Platinum Fashion Mall, and a detailed Novotel Bangkok Platinum Pratunam review confirms the 4.6/5 rating reflects strong satisfaction with both convenience and comfort.
Frequently asked questions
Is Novotel Bangkok Platinum Pratunam worth staying?
Yes, especially if shopping is a priority. The 4.6-star Tripadvisor rating and 8.3 Booking.com score suggest most guests are satisfied. Value-conscious travelers should compare total costs including service charges before booking.
Does Novotel Bangkok Platinum Pratunam have a pool?
Yes. The hotel features an outdoor swimming pool, confirmed by both the official site and Accor (Novotel Bangkok Platinum official site).
How do I get from the airport to Novotel Bangkok Platinum Pratunam?
Take the Airport Rail Link from Suvarnabhumi to Makkasan, then switch to BTS Siam or take a taxi. Taxi ride is about 30-45 minutes depending on traffic.
Are there restaurants near Novotel Bangkok Platinum Pratunam?
Yes. Platinum Mall’s food court is directly accessible, and the surrounding Pratunam area has countless street food stalls and dining options. The hotel also has on-site dining.
Can I cancel my reservation for free?
It depends on the rate you book. Some rates offer free cancellation, while others are non-refundable. Check the terms on your booking platform before confirming (Booking.com (global booking platform)).
Does the hotel offer airport shuttle service?
The hotel does not appear to offer a dedicated airport shuttle. Most guests use taxis or the Airport Rail Link.
What is the cancellation policy?
Policies vary by rate and platform. Always review the cancellation terms at the time of booking, as some promotional rates are non-refundable.
Is breakfast included in the room rate?
Not always. Breakfast is optional on most booking platforms. Breakfast options include vegetarian, halal, Asian, buffet, and breakfast-to-go according to Booking.com (Booking.com (global booking platform)).
More related posts
Tapas,24 Singapore: Owner, Dog-Friendly Menu & Reviews
SME Motor Pte Ltd – Accident Reporting Centre Singapore
Minmed Clinic Haig Road – Address Hours Services Guide
Enchiladas Verdes Near Me: Best Dublin Delivery Options
Singapore Bank Fixed Depo it Rate Drop: Be t FD Rate May 2026
Oriental Kopi @ Bugis Junction: Photos, Menu & Reviews
Map of Singapore MRT: Lines, PDF Download & Tourist Guide
New Zealand December Weather: Temperature, Rain & Travel Tips
